Frequently Asked Questions
Do you have the same products at every location?
Stock quantity may vary at each location, but we do our best to make we carry every scrub color, size, and brand. If there’s a color or size not present at the location you are visiting, we will happily contact our other stores to bring the item to the store or ship it to your home. Ask any Love Scrubs employee for help!
Do you have fitting rooms for me to try on?
Yes! You can absolutley try on before you buy!
Do you offer embroidery services?
We offer in house embroidery services including custom names and logos, we embroider items purchased from us as well as outside items you bring to us. We offer discounted embroidery on items purchased through us.
Do you have petite or tall length scrubs in store?
We carry petite, regular and tall length scrubs in store for you to try on before you buy.
What is your exchange policy?
Our exchange policy varies based on the purchased item. For more details on our exchange policy, click here.
Scrubs - You will have 30 days to do an exchange with the tags are attached, the receipt is present, and the item is in new condition. We do not offer refunds, only store credit or exchanges. If you lose your receipt we can typically find it for you.
Shoes - You will have 7 days to do an exchange, the receipt and packaging (box) are present.
Clearance - Items are final sale.
Online - Same as in store, however shipping charges are nonrefundable, and the customer is responsible for all shipping charges. Read our Online Ordering Policy for more details.
Do you offer any discounts?
We offer 10% off a regular-priced scrub item when you bring in any used scrubs. It is a one-for-one discount. Items being traded in can be in any condition and can have embroidery. We also offer a hospital/vet/military/senior/student/etc, however the two are not able to be combined. Discounts are on regular priced scrubs, shoes, and bags.
Note: Discounts cannot be combined with any other promotional offer or discount.
Do you have maternity scrubs in store?
Yes, we do! We also have some suggestions that are not maternity, but work just as well. The best part is you can try on before you buy!
What is the difference between Sale and Clearance?
Sale items are on sale according to brand. These are items we normally carry in store and are on sale for a predetermined amount of time as approved by the vendor. The sale applies to in store items as well as any items ordered from said vendor.
Clearance items are marked down by us, Love Scrubs. These are items we no longer carry in store because they are discontinued or we need to make room for new styles. Clearance items are final sale. If a customer wants to order a sale item that the vendor has in stock, the item will be full price.
